C1403

Pinnacle port is one of our favorite places to stay. With that said our previous vacation the AC went out on entire complex. This time was little better. We stayed in C1 this time and upon arrival elevator was down and we were on 4th floor. During the week myself, wife and kids were stuck on elevator multiple time right up to check out day. Our room had a light moldy mildew smell may wanna look into that. Our AC struggled to maintain 72°. We had to keep Curtains closed entire week or unit would get to 75°. We made it work though. Should we still expect a refund on elevator struggles?

This was our 4th time staying at Pinnacle Port. We have been extremely satisfied until this year. When we arrived, the elevator was not working and we were on the fourth floor. When we finally got everything to the condo, it was not clean. We called management and they offered to refund our money and cancel our vacation; we just wanted the condo cleaned. Management called the cleaning company and the owner of the company came. He was very kind, verified our complaints, and went right to work. We were satisfied with his cleaning job. The elevator didn’t work our entire stay. Management said they didn’t know it wasn’t working; the maintenance guys said they had been waiting on a part. Not sure who was telling the truth. The condo needs some updating: painting, furniture, blinds. We did have fun spending time together and the beach was beautiful. We turned a less than perfect situation into fun memories. We may try a different area next year though!

Condo was nice and we had a great trip. Only wish the showers had a grab bar, as I'm not too coordinated.

Overall, we had a wonderful time. We had problems with our dryer and door lock and did not get any help until 3 days in. We were out of kitchen towels and bath towels

Overall was wonderful! Had everything we needed. Condo was clean and mostly updated. No real complaints.
One suggestion- get a lock with a code. Keeping up with keys is a bit of a hassle with a big family going in all directions.

Overall was wonderful! Had everything we needed. Condo was clean and mostly updated. No real complaints.
One suggestion- get a lock with a code. Keeping up with keys is a bit of a hassle with a big family going in all directions.